Terms and Conditions & Privacy Policy

Terms and Conditions

Effective Date: 20 June, 2025

Company Name: Cruise Reservation

Website: cruisevacationhelpdesk.com

Modification of Terms

Cruise Reservation reserves the right to update or modify the terms, conditions, and notices governing the use of our website and services, including changes to service fees. We encourage users to review these terms regularly to stay informed of any updates.

Limited User Rights

Personal Use Only

Users agree not to sell, trade, resell, or otherwise exploit any part of the Service for commercial purposes. The website and its content are intended strictly for personal, non-commercial use.

Prohibited Activities

Users shall not reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained through the Website.

Any bulk reproduction, unauthorized copying, or modification of website content—whether for commercial or non-commercial use—is strictly prohibited.

Disclaimer of Warranties & Limitation of Liability

Accuracy of Information

While Cruise Reservation makes reasonable efforts to ensure the accuracy of information on the Website, we do not guarantee the completeness, reliability, or suitability of any data provided. All content is offered "as is," without any express or implied warranties, including but not limited to merchantability or fitness for a particular purpose.

Third-Party Services

Cruise Reservation acts solely as an intermediary and cannot guarantee the quality or reliability of services provided by third-party suppliers. We are not liable for any shortcomings or inaccuracies in the services they provide.

Content Errors

We make commercially reasonable efforts to ensure accurate descriptions and content on the Website. However, we are not responsible for errors due to human or data entry mistakes. As we do not control third-party content, we cannot guarantee its accuracy or timeliness.

Endorsements

Any third-party advertisements or listings on the Website do not constitute endorsements. Users should independently verify all information before making decisions based on it.

Travel Risks

The inclusion of specific destinations or services does not imply they are risk-free. Cruise Reservation shall not be held liable for any loss or damages resulting from travel to such destinations.

Limitation of Liability

Cruise Reservation is not liable for any direct, indirect, incidental, special, punitive, or consequential damages, including but not limited to:

• Inability to use the Website or services
• Costs of substitute goods or services
• Unauthorized access to or alteration of user data
• Any other matter related to the use or performance of the Website

This applies regardless of the legal theory under which such claims are brought.

Service Interruptions

Access to the Website may be temporarily suspended for maintenance or due to technical issues. We are not responsible for any loss resulting from such interruptions or from delays or inaccuracies in the services or information provided.

Download Risk

Any material downloaded from the Website is at the user's own risk. Cruise Reservation is not responsible for damage to your computer system or data loss resulting from downloads.

1. Collection of Information

A. Purpose of Data Collection

We collect information to personalize and improve your travel experience. "Information" includes personal data you provide and any data about others that you share.

B. Types of Information Collected

We may collect and store information when you:

• Make a reservation or purchase
• Search for travel services
• Participate in contests or surveys
• Contact customer support via phone, chat, or email
• Otherwise interact with our website or services

This may include (but is not limited to):

• Name, address, and email
• Travel itineraries
• Browsing and purchasing behavior
• Reviews and feedback
• Payment and financial information

When booking travel for others, please ensure you have their permission to provide their information.

2. Email Communications

We may send promotional emails and updates. To improve relevance, we may track email opens (if your email client allows it). We may also compare our database with similar service providers to avoid duplicate communications.

Opt-out: You can manage your email preferences or unsubscribe anytime through our customer care section.

3. Information from Other Sources

In addition to the data you provide directly, we may also gather information about you from various external sources to improve and personalize your experience with cruisevacationhelpdesk.com. These sources include:

• Travel Service Suppliers: We receive booking confirmations, itinerary details, and other relevant information from airlines, cruise lines, hotels, and other travel partners to help manage and fulfill your reservations smoothly.
• Payment Processors: Data related to your payment transactions, including verification and authorization details, may be obtained from third-party payment gateways to ensure secure and efficient processing of your purchases.
• Delivery and Logistics Providers: Information from shipping and courier services, such as delivery status and address verification, may be shared to coordinate timely and accurate delivery of physical documents or materials.
• Public or Commercial Data Sources: We may access publicly available or commercially obtained demographic, behavioral, or preference data to better understand our customers and tailor our services accordingly.
• Search Terms, Click Data, and Browsing Behavior: To enhance our website's functionality and your user experience, we analyze aggregated and anonymized data such as search queries, clicks, and navigation patterns. This helps us optimize content, recommend relevant products, and improve our offerings.

4. Cookies and Pixel Tags

Cookies: Small data files stored on your device that help recognize repeat visitors and personalize your experience.

Pixel Tags: Invisible code on pages that helps track generic visit data and interactions.

These technologies help us:

• Remember your preferences
• Enable faster checkouts
• Provide personalized content and promotions

Disabling cookies may affect some website features, but pixel tags may still record visit data anonymously.

5. Other Information Collected

We may also collect:

• IP address and device information
• Login details, browser type/version, OS
• Session data such as:
  • Page load times
  • Click behavior
  • Navigation methods
  • Error reports

This helps us understand how users interact with the site and improve usability.

2. Sharing of Information

We may share your information in the following cases:

• With Service Providers: To fulfill bookings, provide customer service, or process payments.
• For Business Transfers: In case of a merger, acquisition, or sale of assets.
• With Affiliates: Within our corporate group for service improvement.
• With Business Partners: For promotional or bundled offers.
• In Public Forums: Information shared in reviews, forums, or social features may be visible to other users.
• With Your Consent: When you expressly agree to share your data for specific purposes.

3. Retention of Personal Information

We retain your data only as long as needed to fulfill the purposes outlined in this policy. When no longer required, data is securely deleted or anonymized in accordance with applicable laws and regulations.

4. Security of Your Personal Data

We implement industry-standard security measures to protect your data. However, no online system is entirely immune to risks. While we continuously work to enhance our security practices, we cannot guarantee absolute protection.

5. Travel Documents and Requirements

You are responsible for ensuring that:

• Your travel documents (e.g., passport, visa) are valid
• You meet all health, vaccination, and entry requirements of your destination
• If traveling with minors, you carry notarized consent documents as required by certain countries

6. Contact Us

For questions about these terms or your data, our support team is available 24/7:

• Email: info@cruisevacationhelpdesk.com
• Phone: +1 (800) 655-9855
• Address: PO box Birmingham