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Privacy Policy

Privacy Policy

Last updated: 20 June, 2025

This Privacy Policy explains how we collect, use, and share your information when you interact with our services. It also outlines your privacy rights and the legal protections available to you.

We collect and process your personal data to deliver, maintain, and improve our services. By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy and consent to the collection and use of your information as described.

1. Interpretation and Definitions
Interpretation

Words with capitalized initials have the meanings assigned to them below. These definitions apply regardless of whether the terms appear in singular or plural form.

Definitions

Account: A unique account created for you to access our services or parts of our services.

Affiliate: Any entity that controls, is controlled by, or is under common control with the Company. "Control" refers to ownership of 50% or more of the shares, equity interest, or other voting securities.

Company: Refers to Cruise Reservation, also referred to in this policy as "we", "us", or "our".

Cookies: Small data files placed on your device by a website, used to track user activity and store certain information.

Device: Any internet-connected device used to access our services, such as a computer, smartphone, or tablet.

Personal Data: Any information that relates to an identified or identifiable individual.

Service: Refers to the website and any other related products or services offered by Cruise Reservation.

Service Provider: Any third-party entity that processes data on behalf of the Company, including hosting providers, analytics companies, and customer support services.

Usage Data: Data automatically collected during your use of the Service, such as IP address, browser type, pages visited, time spent on pages, and other diagnostic data.

Website: Refers to cruisevacationhelpdesk.com, accessible via cruisevacationhelpdesk.com.

You: The individual accessing or using the Service, or the company or legal entity on whose behalf such individual is accessing or using the Service.

2. Collecting and Using Your Personal Data

To provide and enhance our services, we collect various types of personal and usage data. This section outlines the kinds of information we may collect and how we may use it.

A. Personal Data

While using our service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

We collect this information when you:

B. Usage Data

Usage Data is collected automatically when you interact with our services. This information helps us understand user behavior and improve website performance.

Usage Data may include:

This data is gathered through cookies, tracking technologies, and server logs.

3. Tracking Technologies and Cookies

We utilize cookies and related technologies, such as:

4. Processing of Your Personal Information

We process your personal data for various purposes necessary to operate and improve our services. These include:

5. Sharing and Transfer of Your Personal Data

We may share or transfer your personal data under the following circumstances:

6. Retention of Your Personal Information

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it, in accordance with applicable data protection laws and industry best practices.

7. Cross-Border Transfer of Your Personal Information

Please note that your personal information may be transferred to—and stored or processed on—servers located outside your country or region. These international data transfers are carried out in accordance with applicable data protection laws and include safeguards to ensure the continued protection and privacy of your information, such as standard contractual clauses and verified data protection frameworks.

8. Deletion of Your Personal Information

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once the information is no longer required, we will securely delete or pseudonymize it in accordance with applicable laws and industry best practices.

9. Disclosure of Your Personal Information

Your personal information is retained solely to fulfill the purposes described in this Privacy Policy. When it is no longer needed, we will either securely erase it or anonymize it to prevent identification, in compliance with all relevant data protection regulations.

10. Security of Your Personal Data

We employ robust security measures—technical, administrative, and physical—to protect your personal information from unauthorized access, loss, misuse, or alteration.

However, please note that no internet-based system is completely secure. While we continuously strive to improve our security protocols, we cannot guarantee absolute protection. Your data security is a shared responsibility, and we encourage the use of strong passwords and safe browsing practices.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe that a child has provided us with personal information without parental consent, please contact us immediately. We will promptly investigate and, if necessary, delete such data.

12. Links to Other Websites

Our website may contain links to third-party websites for your convenience. However, we are not responsible for the privacy practices, content, or security of these external sites. We strongly recommend reviewing the privacy policies of any third-party websites before submitting your personal information to them.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. You will be notified of significant changes via email or through our website before the new policy takes effect.

We encourage you to periodically review this page to stay informed about how we protect your information.

14. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please feel free to contact our support team. We are available 24/7 to assist you.